Sisters Counselor-Case Manager
The Benedict Center is a leading provider of services and advocacy to help women in the criminal justice system live safer, healthier lives for themselves, their children and our community. Our services include community-based substance abuse and mental health treatment, reentry programming, and street outreach & drop-in centers for women in the street sex trade.
- Come work with a supportive team to help women lead safer, healthier lives!
- The Benedict Center values its staff members - people who want to work with purpose, making a difference in our communities
POSITION: Counselor/Case Manager, Sisters Program
REPORTS TO: Sisters Program Director
POSITION PURPOSE: Provide crisis management, individual counseling, therapeutic groups, and case management services for Sisters Program participants in a drop-in center environment.
Crisis support, case management services, individual counseling and therapeutic groups
- Maintain a regular onsite presence at Sisters Program Drop-In Centers providing trauma informed, culturally competent crisis intervention, emotional support, and ongoing case management services for women in the program.
- Meet with clients individually on a weekly basis and/or as needed on site and in the community to identify needs, facilitate referrals to community resources (including shelter/housing, food, clothing, harm reduction supports for active drug users, healthcare, transportation and other public assistance).
- Assist clients in setting personal goals and monitor progress and achievement of these goals.
- Administer program assessments to new and current participants; work with participants to develop program schedules, treatment plans, and plan reviews every 90 days.
- Conduct follow-up with women to ensure they have been successfully connected to the resources and supports they need.
- Provide support and advocacy to clients involved in Municipal Court, Circuit Court, and/or Family court in consultation with Benedict Center and Sisters staff familiar with these systems.
- Facilitate evidence-based curriculums, psychoeducational and supportive groups with participants.
Community and agency-wide connections
- Ensure women are connected to other Benedict Center Programs/services when appropriate to support their growth and independence.
- Develop collaborative relationships with staff of local community agencies in order to provide client with coordination of care services and services outside the Sisters Program scope.
- Implement agency and Program initiatives that require involvement of Sisters staff including housing assessments, surveys and community partnerships.
- Coordinate community partners leading group education at the Drop-in Centers.
Sisters Program support and communication
- Assist in ensuring the Drop-In Center provides a safe, respectful and inclusive environment for program participants.
- Maintain strong and supportive relationships with Program participants to address their basic needs, personal growth and attainment of personal goals.
- Review Intakes of new participants, ensure entry of Intakes into Procentive database, and support drop-in center staff in identifying ways to best support participants.
- Assist other Sisters Program staff who are working with women with more significant mental health and/or Substance Use needs.
- Participate in Program staff meetings, in-service trainings and staff development opportunities.
- Meet with Program Director and clinical supervisor on regular basis for supervision and support.
- Other duties as assigned.
Evaluation and Data Collection
- Document activities and outcomes, secure feedback from program participants and share with the Program Director on a regular basis.
- Complete and submit case file documentation in Procentive, VOCA tracking, and RedCap in a timely manner.
- Review all client files with Program Director for best practices and quality assurance.
- Assist in transition to electronic medical record system.
- Maintain strong communication with all Sisters staff.
- Work with Program Director and sexual assault advocate/case manager to evaluate the advocacy and case management outcomes and adjust work plans as needed.
- Master’s Degree in Social Work, Psychology, or related areas.
- Trained in and experience administering and interpreting diagnostic assessments and treatment plans as well as providing individual and group counseling.
- Minimum 2 years of general experience working in programs that serve women.
- Valid driver’s license, reliable transportation and automobile insurance as local travel within Milwaukee County is a requirement.
- Computer literacy and experience with databases and excel worksheets.
• Licensed or training license in AODA or mental/behavioral health preferred i.e. LPC, LPC-IT, SAC, or SAC-IT.
OTHER KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to work well with women from diverse economic, racial, ethnic, gender, sexual orientation, and religious backgrounds in an open and respectful environment.
- Understanding of and commitment to harm reduction practice, trauma-informed care, self-reflection, accountability and cultural competence.
- Commitment to utilizing evidence-based practices.
- Strong verbal and written communication skills.
- Ability to mediate and resolve conflict constructively.
- Ability to work independently in a self-directed manner.
- Ability to foster an environment of team work with program and agency staff.
- Ability to work flexible hours to accommodate early morning, evening and weekend hours.
CONDITIONS OF EMPLOYMENT:
- Full-time, FLSA exempt position
- $46,200-$53,550 annually
- Paid vacation and personal/sick time
- 12 paid holidays
- Health, Dental, and Vision insurance available
- Short-term disability, life, accident and other insurances also available
- Opportunity to join a caring and committed team of professionals.
- Professional development opportunities
The Benedict Center values and encourages diversity and is an equal opportunity employer.
Please note: Must satisfactorily complete the Caregiver’s Background Check as a condition of employment.
Email Cover Letter and Resume to: