Case Manager - Reentry

The Benedict Center is a leading provider of services and advocacy to help women in the criminal justice system live safer, healthier lives for themselves, their children and our community.  Our services include community-based substance abuse and mental health treatment, reentry programming, and street outreach & drop-in centers for women in the street sex trade.

Come work with a supportive team to help women lead safer, healthier lives!

The Benedict Center values its staff members - people who want to work with purpose, making a difference in our communities.

POSITION:       Case Manager, Reentry

REPORTS TO:              Associate Director

CLASSIFICATION:       Full-Time, Non-Exempt

SALARY RANGE:        $17.50-$20.00/hour

POSITION PURPOSE:  Provide individualized, strength-based case management, support, and advocacy services to women at the Milwaukee County Community Reintegration Center (CRC), formerly known as the House of Correction. This position will also provide intake, screening, individual support and psychoeducational groups.  This role is primarily stationed to work inside the CRC in Franklin, Wisconsin.


  • Conduct needs assessments with client and develop individualized pre and post-release service plans.
  • Provide individualized, strength-based case management to women throughout their time at the CRC.
  • Connect women with the Reentry Case Manager prior to release from custody in order to provide women with planning, connection, and supportive services as they return to the community.
  • Facilitate weekly evidence-based, gender-responsive groups curricula, including Moving On, Seeking Safety, Beyond Violence, Nurturing Parenting, and others as assigned.
  • Provide crisis intervention, safety planning, and supportive counseling to clients who are in crisis.
  • Plan for clients’ immediate needs post-release (e.g. ensuring that women have adequate clothing, shelter, medications, etc.).
  • Coordinate with other service providers at the CRC and with outside community agencies to provide clients with continuity of care and to optimize available resources; address bio-psycho-social needs by coordinating and linking clients to appropriate community agencies.
  • Connect women with family or supportive persons who can help them navigate their return to the community.
  • Collect data to track women’s progress towards meeting goals of pre and post-release case plans as well as avoiding recidivism.
  • Attend other trainings as is deemed necessary to provide services.
  • Coordinate orientation sessions and develop program schedules for participants.
  • Coordinate services with other Women’s Reentry Program and Benedict Center staff.


  • Bachelor’s Degree in social work, psychology, counseling or other related human services field.
  • Experience working with women impacted by the justice system
  • Commitment to the mission to create a system of justice that is just and fair and treats victims, offenders and the community with dignity and respect
  • Training in Trauma-Informed Care principles and Motivational Interviewing practices
  • Proven ability to work effectively as part of a multidisciplinary team and to advocate on behalf of clients within the criminal justice system and the community
  • Commitment to providing services that are gender-responsive, evidence-based and that reflect
  • the practices of Stages of Change Theory, Harm Reduction and Women’s Relational Psychology
  • Adhere to the Code of Ethics of one’s chosen profession
  • Ability to work well with women from diverse economic, racial, ethnic, gender, sexual orientation,
  • and religious backgrounds in an open and respectful environment
  • Commitment to self-reflection, accountability and cultural competence
  • Strong verbal and written communication skills, including experience with group facilitation
  • Sound judgement and ability to deescalate situations with clients
  • Ability to work independently in a self-directed manner and as a team-player
  • Computer literacy and experience with databases and excel worksheets
  • Compliance with CRC rules and on-site agency requirements, including staying up to date with  COVID-19 vaccines.


  • Paid vacation and personal/sick time
  • 13 paid holidays
  • Fully-paid single health coverage (family coverage available)
  • Dental and vision insurance available
  • 401(k) plan available
  • Short-term disability, life, accident and other insurances also available
  • Employee Assistance Program (EAP)
  • Opportunity to join a caring and committed team of professionals.
  • Benedict Center is committed to a diversified workforce

The Benedict Center is an EEOC employer

Email resume and cover letter to Human Resources at: