Reentry Case Manager

The Benedict Center is a leading provider of services and advocacy to help women in the criminal justice system live safer, healthier lives for themselves, their children and our community.  Our services include community-based substance abuse and mental health treatment, reentry programming, and street outreach & drop-in centers for women in the street sex trade.

  • Come work with a supportive team to help women lead safer, healthier lives!
  • The Benedict Center values its staff members - people who want to work with purpose, making a difference in our communities

The Benedict Center is seeking a Reentry Case Manager to provide services inside the House of Correction (HOC) in our Women's Reentry Program

REPORTS TO:   Women’s Reentry Program Associate Director

The Benedict Center is a leader in providing counseling, advocacy and support for justice-involved women in Milwaukee County.  We are dedicated to helping women find hope and lead safer and healthier lives, while advocating for a system of justice that is fair and treats everyone with dignity and respect.  As an advocate, you will be supported in providing culturally relevant, trauma-responsive and gender-responsive support services for women to aid their reentry into the community.

POSITION PURPOSE:  Provide individualized, strength-based case management, support, and advocacy services to women at the Milwaukee County House of Correction (HOC) before and after release. This position will also provide assessments and individual and group support services.  This position works within the HOC in Franklin, Wisconsin and with clients in various locations in the community throughout Milwaukee County.


  • Conduct needs assessments with clients and develop individualized pre- and post-release treatment plans.
  • Provide individualized, strength-based case management to clients throughout their time at the HOC and work with clients prior to, during, and after release from custody to provide women with a continuum of care.
  • Transport clients to key community resources to ensure connection as needed; provide pick up for clients at HOC upon release.
  • Facilitate weekly evidence-based, gender-responsive treatment groups like Moving On, Seeking Safety, Beyond Violence, Nurturing Parenting, and others as assigned.
  • Provide crisis intervention, safety planning, advocacy and support to clients in crisis.
  • Plan for a client’s immediate needs post-release (e.g. ensuring that women have adequate clothing, shelter, medications, etc.).
  • Coordinate with other service providers at the HOC and with outside community agencies to provide clients with continuity of care and optimize available resources; address bio-psycho-social needs by coordinating and linking clients to appropriate service agencies. 
  • Connect clients with family or supportive persons who can help them navigate their return to the community. 
  • Collect data to track client progress towards meeting goals of pre- and post-release case plans as well as recidivism. 
  • Attend other trainings deemed necessary to provide services.
  • Coordinate orientation sessions and develop program schedules for clients.
  • Coordinate services with other Women’s Reentry Program staff and staff of other Benedict Center programs.


  • An accredited Bachelor’s degree in one of the following disciplines: Social Work, Criminal Justice, or related fields
  • Experience working with women impacted by the justice system 
  • Training in Trauma-Informed Care principles and Motivational Interviewing practices
  • Proven ability to work effectively as part of a multidisciplinary team and to advocate on behalf of clients within the criminal justice system and the community
  • Commitment to providing services that are gender-responsive, evidence-based and that reflect the practices of Stages of Change Theory, Harm Reduction and Women’s Relational Psychology.
  • Ability to work well with women from diverse economic, racial, ethnic, gender, sexual orientation, and religious backgrounds in an open and respectful environment.  Commitment to self-reflection, accountability and cultural humility
  • Strong verbal and written communication skills, including experience with group facilitation
  • Sound judgment and ability to deescalate situations with clients
  • Ability to work independently in a self-directed manner and as a team-player
  • Computer literacy and experience with databases and excel worksheets 
  • Must be willing to document compliance with the Milwaukee County COVID-19 Vaccination Mandate for contractors: Up to Date with Vaccinations, including eligible boosters. In accordance with federal and state law, Milwaukee County may grant reasonable accommodations for medical reasons or sincerely-held religious beliefs, as outlined by the County. 
  • Vehicle, valid driver’s license, and insurance are required 


•    Full-time, non-exempt position 
•    $17-$18.5 per hour
•    Paid vacation and personal/sick time
•    12 paid holidays
•    Health, dental, and vision insurance available
•    Short-term disability, life, accident and other insurances also available
•    401(k)
•    Employee Assistance Program (EAP)
•    Professional development opportunities

The Benedict Center is an EEOC Employer.

Email Cover Letter and Resume to: